We accept credit and debit cards, GCash, PayMaya, and bank online transfers.
Yes. All transactions are processed through secure and encrypted payment gateways to ensure your information remains protected.
Absolutely. Once your payment is confirmed, an official receipt will be sent to your registered email.
We ship nationwide within the Philippines via J&T. For international orders, kindly contact us directly for available options.
Orders are processed within 1–2 business days after payment confirmation.
Western Visayas: 3–5 business days
Other areas: 7–10 business days
You’ll receive tracking details once your order is shipped.
Shipping fees vary depending on your location and courier. The final fee will be shown at checkout before payment.
Yes. You may select “Pick-up at Clinic” during checkout and choose your preferred Nutriél branch (SM City Iloilo, Robinsons Roxas, or Burgos).
For hygienic and safety reasons, we only accept returns or exchanges for damaged, defective, or incorrect items upon delivery.
Please contact us within 7 days of receiving your order and include clear photos of the item and packaging. Our team will review and arrange for replacement or refund as applicable.
Unfortunately, used or opened items cannot be returned due to health regulations. We encourage you to inspect your products upon receipt before use.
If the item is proven defective or incorrect, Nutriél will shoulder the shipping fee for replacement.
You may send back your item to the shipment below:
NUTRIÉL
Burgos St, Brgy Inzo Arnaldo Village
Roxas City, Capiz
5800
You can reach us via:
Email: [email protected]
Yes! We offer Nutriél Reseller Packages with up to 40% discounts and marketing support. You may view details on our Reseller Page or contact us directly to apply.
Simply fill out our online application form. Once approved, you’ll receive payment details, and your chosen package will be shipped directly to you.
Choose from three tiers:
• Starter – ₱15,000 (ideal for first-time resellers)
• Professional – ₱25,000 (higher volume + marketing materials)
• Premium Partner – ₱50,000 (full line assortment + online feature and exclusive display kit)
Resellers enjoy up to 40% off our suggested retail price (SRP). SRP per product ranges from ₱950–₱1,650, giving you an average profit margin of 30–40%.
Each package contains assorted Nutriél best-sellers, marketing and training materials, and an Authorized Reseller Certificate.
Minimum reorder is ₱5,000. Payments can be made via GCash, bank transfer, or credit/debit card. Orders ship nationwide within 2–3 business days after confirmation.
To maintain Nutriél’s brand integrity, resellers must use official visuals, keep to the standard SRP, and avoid relabeling or repackaging products.
Nutriél is dermatologist-formulated, minimalist, and results-driven — supported by a loyal client base and continuous marketing from our team.
